ClothifySoftware access
You can cancel your plan at any time in Billing and keep access until the end of the period you paid for. Charges already made, including the $1 trial fee, are not refunded, unless we charged you by mistake or the law where you live requires a refund. If a charge looks wrong, email team@clothify.io and we will fix billing mistakes.
Merchandise and supplier orders
Each store owner sets its own return policy and handles returns for its products. Pieces are made to order, so a change of mind is usually not covered. If a piece arrives damaged, misprinted or defective, contact the store within 30 days of delivery for a replacement or refund. Orders you place for yourself in Clothify follow the same rule: email team@clothify.io.
Domains
Domain registrations are not refundable once the registrar has completed them, unless the registrar’s rules or the law require otherwise. If registration fails after you pay, we refund the payment in full. Renewal prices are shown before you confirm.