Returns

Every item is made to order for you, so we handle returns as follows. Damaged, misprinted or wrong items If your order arrives damaged, misprinted or is not what you ordered, contact Atelier through the Contact page on this website within 30 days of delivery with your order number and a photo. We will replace the item or refund it. Size exchanges and change of mind Because items are made to order, we do not offer size exchanges or returns for a change of mind. Please check the sizes and product details before you order. Refunds Approved refunds go back to your original payment method. How quickly the money appears depends on your bank or card provider. Order problems For any other problem with an order, contact Atelier through the Contact page on this website with your order number. This policy does not limit rights that cannot be excluded under applicable law.